Technology Transfer Case Study instructions Pathfinders for Independent Dwelling, Incorporation.

corrosion resistant exhaust fan for Independent Living, Inc., a nonprofit business, was founded immediately after the passing from the Us citizens with Disabilities Act (ADA. ) Pathfinders gives facts and assistance to aged and disabled individuals and their caregivers on how to be able to live simply because independently because possible. It has the core cost is to Promote Self-sufficiency. The culture within Pathfinders is one of helpful assistance. Pathfinders’ IT leadership proposed a project in order to design and make a network structure that would provide security for very sensitive data, records storage, Internet access, email admittance, updated apps and computer hardware, and customer training. Adjusting the environment would influence the organizational structure together with culture of Pathfinders. This specific paper discusses the company changes that took place scheduled a change in technologies.

Engineering Transfer

Technology transfer represents activities that have the aim of establishing measurable process development through the adoption of new practices. Assistive technology reduces typically the hole experienced by handicapped and aging population individuals through accomplishing day to day activities. Some of these technologies are textual content telephones, Braille computer displays, infrared pointing devices, man-made hands or legs, and assistive software. Bringing out and encouraging typically the use of these technology and many others to help Pathfinders’ consumers, is the accountability from the independent living specialists.

Typically the independent living specialists aid the buyers in distinguishing the aiding technologies required, applying for funding to purchase the technologies, and educating everyone on the a variety of technological innovation accessible. However to offer its solutions to it is consumers, Pathfinders experienced to be able to adapt to latest info technologies.

A Method regarding Technology Transfer

Recognition of the relationship between engineering exchange and process improvement will be fundamental to Pathfinders’ method to change. Technologies cannot end up being changed without some effects on the procedure or workers that use often the technological innovation, be it an raise in efficiency, a lowering in cost, or a good requisite change in method. Some sort of quantity of key issues had to be addressed for the technology to help be properly transferred. These types of are divided into several categories; technology issues, approach changes, and changes throughout tradition.

Technology Issues

Pathfinders might join the Information Age by installing, new computer systems, file servers, system printers, a local spot network (LAN), and Web access. The installation process required getting ready the Computers before delivering them for you to Pathfinders, then a visit to the office site to build often the network plus deploy this products. Typically the PCs ended up standardized on Microsoft purposes. Following the installation of the network, etc., training on the particular technique software was presented. With the installation of this infrastructure full, each independent living professional and often the executive director acquired a new personal computer, email, together with Internet access.

Designing plus building a training center provided the means for anyone to be able to come in and pay attention to a lot more about computers and workplace program software. Pathfinders presented some basic training courses. In addition, pc books have been available for use with the desktops to learn how to use the programs. Access to this Online was provided. Funding was allocated through national funds to support the changes within technology.

Method Changes

Ahead of the technology improvements, there were single two stand-alone PCs readily available for use by the staff, all these PCs were very good old, working DOS applications. Employees had been forced to discuss the Windows pcs or even use typewriters to carry out correspondence. Records was preserved on floppy disks together with hardcopy. Gain access to to the Internet intended for researching was accomplished simply by going to the nearby library, which consumed important resources of time plus workers. Deploying the brand new infrastructure drastically changed this way the employees worked. The changes in system offered real-time access for you to the Web, consumer records, and better data protection.

Changes in Customs

Earlier to the deployment associated with engineering, the employees ended up equal inside their knowledge regarding using the available tools on Pathfinders. With the shipping and delivery of their network, a important change occured in the employee dynamics. A atmosphere associated with resentment developed due to a great imbalance of knowledge and work load. Some of the staff members went out of the way to grasp the growth around technology thereby, bettering themselves and their work processes. They pursued typically the educational opportunities presented to them by Pathfinders plus enhanced their know-how connected with computer applications. Work productivity for all those individuals increased, causing an increase in satisfaction by Pathfinders’ buyers.

Conversely, there was a group of employees, which took a stance within definitely not excepting these modifications. These individuals spent much regarding their time period complaining of which they could not necessarily perform the work using this resources provided, or maybe frequently asked for help from typically the employees that understood the particular technology. Protection systems were being employed for you to rationalize their own reactions to the new engineering. These personnel perceived this technology change being a risk and wanted not do with improving their very own computer skills or their very own work environment. However, as training and practice in applying often the improvements to this technology grown, acceptance started out to increase in addition to resistance began to decrease. Change is difficult in all institutions but to continue to be in business Pathfinders has been forced to change with the times.

Pathfinders operations hinge heavily on federal scholarhip money. Each year Pathfinders ought to forecast how the fact that income will be used and review that this goals of the previous year have recently been found. The Federal reporting method began as a hardcopy report that developed to a online reporting system. Devoid of the changes in technology, Pathfinders would find it hard to apply for National grant dollars or record their disbursement.


Careful thought had been employed in order to identify should a change around IT infrastructure was warranted within the Pathfinders firm. Potential obstacles were discovered and anticipated. One of those road blocks was the affect that a change in technology would have about the company culture involving Pathfinders verses the improvement in customer service. Pathfinders identified that weight to switch and fear played a task in the effectiveness associated with the modify. Additionally, Pathfinders identified the fact that as often the staff moved across the learning curve, acceptance on the technologies increased and concern with often the technology decreased.

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